Bain Capital looks to Japanese onsens for growth potential
In February 2015, private investment firm Bain Capital Partners (BCP) bought a 100 per cent stake in Japanese hot springs and hotel operator Ooedo Onsens Holdings, in a move to capitalise on tourism ahead of the Tokyo 2020 Olympic Games.
Ooedo Onsen Holdings runs the Ooedo Onsen Monogatari chain of hot springs and hotels – including 23 onsen inns and six onsen theme parks across Japan, which employs 3,000 people and attracts 50 million customers a year. The business is on a strong growth trajectory, with sales increasing about 30 per cent year-on-year and a projected turnover of JPY35bn in 2015.
One of the leading private equity firms in the world, Bain Capital was co-founded in 1984 by Mitt Romney – later a presidential candidate in the US. A subsidiary of the company, Bain Capital Ventures, is also a backer of spa software company Booker.
“This is a very scalable business,” said David Gross-Loh, managing director, Bain Capital. “...Ooedo Onsen has enormous growth potential, both in existing branches and through expansion. There’s a lot that Bain Capital is equipped to help with, including looking at the cost base and finding ways to improve it, looking at pricing, and looking at how we attract and retain customers.”
Bain has started building out the pipeline of new sites, and has identified and conducted due diligence on 17 new sites over the past few months. It has also built and implemented a strategy to drive growth, profitability and market share.
“This covers a few areas – pricing, marketing, and cost optimisation – to ensure we are effectively allocating our resources,” said Gross-Loh.
The company has also added to the existing management at Ooedo Onsen, and continues to do so; currently, it is looking for a chief acquisition officer to help with the expansion.
With the 2020 Olympic Games set to take place in Tokyo, Bain is keeping its eye on the prize.
“If you consider that the number of tourists travelling to Japan grew from 6 million in 2004 to 13 million in 2014, then you can already see the scale of the opportunity,” said Gross-Loh. “In 2020, Japan expects to receive 20 million visitors.”
For more on Bain Capital’s plans with Ooedo Onsen Holdings, see Spa Business Q1 2016.
Bain Capital Ooedo Onsen Japan Japanese hot springsJapanese onsen operator to be bought by US private equity firm ahead of Tokyo Olympics 2020
SpaBooker announces US$27.5m investment
AI firm Midjourney enters wellness with spa, fitness and body scanning concept
Hot spring wellness community Ameyalli sells residences and breaks ground on resort and spa
OMA completes New Museum transformation with landmark expansion and Oberon restaurant
OMA has completed a major transformation of New York's New Museum, creating a larger cultural campus that combines expanded exhibition spaces with learning, performance, hospitality and public programming. The latest addition, Oberon, extends the visitor experience beyond the gallery, reflecting a growing trend for museums to become all-day destinations.
The New Museum in New York has entered a new chapter with the completion of a major
David Rockwell creates immersive magic destination, The Hand and The Eye
Montana Heritage Center by Cushing Terrell opens after US$107 million investment
Universal launches new theme park model with Kids Resort
'Minor wellness hotels' recorded the strongest growth across top KPIs in 2025, finds RLA Global
Great Barrier Reef attraction set for AU$180 million reinvention
Fairmont Cheshire, The Mere, has architecture by Leach Rhodes Walker and interiors by Bergman Design House.
Marriott International partners with Fitwel for wellness solutions across its residential portfolio
Preidlhof Luxury DolceVita Resort to unveil new spa in February 2027
Places Leisure is working with Roberts Limbrick to build £60m wellness flagship in Basingstoke
Hoshino Resorts opens Kai Kusatsu as it expands the Kai onsen ryokan brand
Qiddiya and Populous share details of Saudi Arabia’s National Tennis Centre
Disney confirms US$30 billion investment programme as it highlights its economic impact
Until combines multiple disciplines at new Canary Wharf club
Sea Lanes opens following a partnership between The Eden Project and Canary Wharf Group
Bas Smets brings water and wilderness to Vitra
Expo 2030 Riyadh will create a permanent global destination
Luxury resort coming to Hunter Valley will have longevity spa
'Data chocolate', dreams made real and artworks shaped by visitors’ emotions: Refik Anadol’s AI art museum launches in Los Angeles
London Museum reveals 2026 opening date for new Smithfield home
BIG unveils Eve Music Hall as Croatia venue nears completion
Bob Rogers hands BRC to long-serving leadership team
Palazzo di Varignana launches family wellbeing and longevity retreat in Emilia Romagna
Anasa Wellness and Spa debuts at Patmos Aktis as it joins Marriott
Design-led Koru Health Club combines high-performance training with recovery
Wellness care hospital opens in Vilnius with innovative spa and hospitality concept
Universal and Puy du Fou projects point to rise of Oxford–Cambridge corridor
A proposed Puy du Fou development near Bicester and Universal Destinations and Experiences’ planned resort in Bedford are emerging as part of a wider transformation of the Oxford–Cambridge Growth Corridor into a major centre for UK leisure and tourism investment.
For years, the corridor has been associated primarily with science, technology, housing and university-led economic growth. However, the clustering of large-scale visitor attraction projects along the




















