SpaBooker announces US$27.5m investment
Cloud-based spa software company SpaBooker has secured an investment of US$27.5million (£17.9m; E21m) in series B financing in a deal led by Bain Capital Ventures.
The company will use the funding to continue to refine and develop its software, which has five new releases a year, with a focus on the continued development of revenue-driving marketing tools.
SpaBooker software offers spas a range of functionalities within one system, including scheduling; point of sale; CRM, employee; inventory and membership management; marketing; loyalty programs; comprehensive reporting and integrated online booking.
"We give spas and other local service businesses the technology they need to succeed," says Josh McCarter, CEO of Booker, the company behind SpaBooker.
"Our technology helps them connect consumers with services as seamlessly as Amazon connects buyers to products. And this round of financing, along with adding Bain Capital Ventures to our team, will ensure we continue empowering our clients to grow in ways they never could before."
SpaBooker's clients include Hilton Hotels Worldwide, Six Senses Resorts, Hard Rock Hotels and Resorts, Onyx Hospitality Group, and Mélia Hotels International.
Jose Antonio Abud from Hard Rock Hotels & Resorts said: "We selected SpaBooker in 2012 after reviewing the options in the marketplace, because the software was the most robust and forward-thinking solution available. Our goal of offering spa booking through our in-room concierge became a reality using their web-based technology."
The group works with over 40,000 spa professionals from single location spas to multi-location enterprises in 73 countries.
"We've been closely tracking the adoption of SaaS (Software-as-a-Service) by SMBs. Service businesses are the backbone of our economy, and Booker's platform revolutionises the way that these businesses operate on a daily basis through providing tools that directly increase revenues and productivity, better manage data, and lower costs," says Deepak Sindwani, Partner at Bain Capital Ventures and the newest member of the Booker board of directors.
"Booker's impressive growth trajectory, team, and multi-vertical strategy were key drivers for our investment."
SpaBooker recently announced the launch of its mobile and tablet apps on Apple iOS and Android devices, enabling spa owners and their staff to manage operations anytime, from anywhere.
The company achieved triple digit revenue growth for the fourth consecutive year in 2012 and doubled its annual transaction volume to nearly $1 billion. It has also expanded its team from 65 to 200 employees to support growing demand.
BIG unveils Eve Music Hall as Croatia venue nears completion
Bob Rogers hands BRC to long-serving leadership team
Wellness care hospital opens in Vilnius with innovative spa and hospitality concept
Universal and Puy du Fou projects point to rise of Oxford–Cambridge corridor
A proposed Puy du Fou development near Bicester and Universal Destinations and Experiences’ planned resort in Bedford are emerging as part of a wider transformation of the Oxford–Cambridge Growth Corridor into a major centre for UK leisure and tourism investment.
For years, the corridor has been associated primarily with science, technology, housing and university-led economic growth. However, the clustering of large-scale visitor attraction projects along the
All-inclusive eco-wellness development Auko to open near Vietnam’s Son Doong caves
Shedd Aquarium upgrades its visitor experience with new Immersion Theater
Shedd Aquarium has opened the Immersion Theater developed in partnership with SimEx-Iwerks, as part of a wider strategy to enhance the guest experience and create additional revenue opportunities.
The attraction has transformed the aquarium’s Phelps Auditorium into a multi-sensory venue combining panoramic projection, environmental effects and interactive technology.
A new pre-show area allows visitors to engage with augmented reality marine animals before entering the
Mandarin Oriental announces standalone Mansions-branded residences for Abu Dhabi
MCR is planning a luxury hotel for London's BT Tower
Joy as a radical act: Yinka Ilori launches solo exhibition celebrating the rebellious power of spreading happiness
Work gets underway on Madrid's €800 million leisure complex
Work is underway in Madrid on one of Europe’s most significant multi-functional complexes, combining sport, entertainment, culture and education.
The €800 million initiative to regenerate the former Olympic Aquatic Centre in the north-east of the city, next to the Riyadh Air Metropolitano stadium, is being led by Barsento – a joint venture between Live Nation Entertainment, Oak View Group and Atlético de Madrid. The project will
Therme Manchester reveals 90:90 strategy – 90 per cent of the UK population within a 90-minute drive of a Therme
Four Seasons’ Naples Beach Club opens 2,800sq m Sanctuary spa inspired by indigenous Calusa people
Orient Express Corinthian to host Ocean Rebirth wellness retreat in collaboration with Guerlain
Famed London nightclub, Tramp, launches Tramp Health
First look: Miraval opens on the Red Sea in Saudi Arabia
Hainan Science Museum by Ma Yansong, opens in China
A new science museum has opened to the public in Haikou after attracting more than 350,000 visitors during a four-month soft opening period.
Designed by Ma Yansong and his practice MAD Architects, the Hainan Science Museum is located on the edge of Wuyuan River National Wetland Park and has already recorded peak attendance of more than 5,800 visitors in a single day.
Commissioned by
Zannier Île De Bendor launches with design by Hardel Le Bihan Architectes
Sæl Spa readies for launch in London: “a modern British sanctuary”
Immersive art bathhouse Submersive announces debut location in Austin
Construction begins on regenerative wellness destination The Shenandoah Nature Resort
Royal Caribbean reveals record-breaking cruise ship
V&A East opens in London
David Geffen galleries open at LACMA
New venue The Lands by Capella includes a longevity centre to complement sister hotel Capella Sydney
World of Frozen launches at Disneyland Paris
Pical Resort by Valamar reveals first Croatian spa under the ESPA brand
Mandarin Oriental creates end-to-end Egyptian journey with two new hotels and first-ever luxury river cruise
Designers Mendil + Meyer launch new division called Lām Concepts for strategic wellness projects
Wilderness Bisate in Rwanda reveals brand’s second Sanctuary spa
4a Architekten shares details of wellness extension at Salinarium Bad Dürkheim Thermal Spa
