Jennifer Lak appointed corporate operations director at WTS
Spa management and consulting firm WTS International has appointed Jennifer Lak as corporate operations director for spa.
In her new role, Lak will oversee a portfolio of spas in New York City and the north east of the US, managing a team of spa directors.
She will be tasked with developing strategic marketing plans for each site and ensuring overall operational success.
Lak first joined WTS International in 2003 as a spa director, before transitioning into various corporate roles – including pre-opening spa project manager and corporate revenue generation specialist.
At WTS, Lak has worked on more than 25 spa openings and transitions across the US, most notably Eau Spa at Eau Palm Beach and Spa de La Mer at Baccarat Hotel and Residences.
During her 15-year spa career, Lak has also had stints as vice president of city operations for the mobile spa division of The Red Door by Elizabeth Arden, as brand manager for Body Bliss and as field evaluator for Forbes Travel Guide.
Commenting on her new role, Lak said: “With my background and spa expertise, I hope to create a strong leadership team, capable of executing seamless five star guest service, while maintaining strong financial performance with a focus on promoting the importance of health and wellness.”
UAE’s first Dior Spa debuts in Dubai at Dorchester Collection’s newest hotel, The Lana
Europe's premier Evian Spa unveiled at Hôtel Royal in France
Clinique La Prairie unveils health resort in China after two-year project
GoCo Health Innovation City in Sweden plans to lead the world in delivering wellness and new science
Four Seasons announces luxury wellness resort and residences at Amaala
Aman sister brand Janu debuts in Tokyo with four-floor urban wellness retreat
€38m geothermal spa and leisure centre to revitalise Croatian city of Bjelovar
Two Santani eco-friendly wellness resorts coming to Oman, partnered with Omran Group
Kerzner shows confidence in its Siro wellness hotel concept, revealing plans to open 100
Ritz-Carlton, Portland unveils skyline spa inspired by unfolding petals of a rose
Rogers Stirk Harbour & Partners are just one of the names behind The Emory hotel London and Surrenne private members club
Peninsula Hot Springs unveils AUS$11.7m sister site in Australian outback
IWBI creates WELL for residential programme to inspire healthy living environments
Conrad Orlando unveils water-inspired spa oasis amid billion-dollar Evermore Resort complex
Studio A+ realises striking urban hot springs retreat in China's Shanxi Province
Populous reveals plans for major e-sports arena in Saudi Arabia
Wake The Tiger launches new 1,000sq m expansion
Othership CEO envisions its urban bathhouses in every city in North America
Merlin teams up with Hasbro and Lego to create Peppa Pig experiences
SHA Wellness unveils highly-anticipated Mexico outpost
One&Only One Za’abeel opens in Dubai featuring striking design by Nikken Sekkei
Luxury spa hotel, Calcot Manor, creates new Grain Store health club
'World's largest' indoor ski centre by 10 Design slated to open in 2025
Murrayshall Country Estate awarded planning permission for multi-million-pound spa and leisure centre
Aman's Janu hotel by Pelli Clarke & Partners will have 4,000sq m of wellness space
Therme Group confirms Incheon Golden Harbor location for South Korean wellbeing resort
Universal Studios eyes the UK for first European resort
King of Bhutan unveils masterplan for Mindfulness City, designed by BIG, Arup and Cistri
Rural locations are the next frontier for expansion for the health club sector
Tonik Associates designs new suburban model for high-end Third Space health and wellness club
The Isola delle Rose has a rich history and an enviable location. Matteo Thun knew he had to capitalise on both with the design of the JW Marriott Venice Resort & Spa