Event report

WTA Conference

What do wellness travellers want? And what issues need to be addressed as the wellness tourism sector grows? Anne Dimon reports from the inaugural members meeting of the Wellness Tourism Association


With health roots digging deep into the 17th century, Le Monastère des Augustines, a wellness-themed boutique hotel located within the historic stone walls of Quebec City, Canada, was the ideal setting for the Wellness Tourism Association’s first meeting of members.

Figures just released value global wellness tourism as a US$639.4bn (€552.4bn, £484.2bn) sector that’s growing twice as fast as general tourism, representing 830 million trips in 2017 (see p88). On the cusp of this trend, the non-profit association launched in January with a view to creating connections between the places that offer wellness travel options – from tourist boards to high-end spas – and those who want to market this growing sector of the industry, such as tour operators and travel agents.

The inaugural meeting welcomed 29 members and partners from as far away as Turkey and the Dominican Republic, including top name operators such as Canyon Ranch and Richmond Nua Wellness-Spa.

Along with thought leader presentations, delegates were privy to findings from the WTA’s first consumer wellness travel survey (see p91) and engaged in open, round-table sessions.

Top takeaways
In his opening remarks WTA chair, and well known spa and hospitality figure, Andrew Gibson encouraged delegates to agree on the future direction and tasks of the association. And several plans of action were made.

With the goal of bringing standards and clear-cut definitions to stakeholders, travel advisors and consumers, it was agreed that members will work to make the WTA’s Glossary of Industry Definitions widely acknowledged and accepted. The glossary, published earlier this year, includes definitions of wellness resorts versus wellness destinations and outlines the differences between wellness retreats, travel and vacations.

In addition, a team will be assembled to look at the development of measurable standards to reinforce the definitions and determine if and how these standards should be audited.

In the meantime, an Education Advisory Committee will be launched with a mandate of identifying and/or developing educational tools and outreach programmes to help educate the various sectors – including consumers, travel advisors and destination marketing organisations (DMOs) – on these definitions. It will also offer consumers advice on finding the right fit, travel advisors a better understanding of what customers are looking for and DMOs insight into what they need to launch a viable wellness initiative.

Presenting on the topic of Wellness Meets Medical, Dr Richard Carmona, 17th surgeon general of the US and chief of health innovations at Canyon Ranch, said: “Wellness has become a necessity due to the continued rising disease and economic burden. We have to educate fellow citizens on its value, defined in its simplest terms as ‘the personal pursuit of aligning one’s mind, body and spirit’.”

Under the same topic, neuropsychologist Dr Robert Velin shared that, “we’re seeing the younger generation look at quality of life with a whole new perspective, and they’re far more motivated to pursue that quality of life by embracing healthy living,” which, naturally, extends to their travels.

And, how did participants feel about this inaugural event? Travelling nearly 24 hours from Turkey, Hakan Balcan, general manager of destination spa Richmond Nua Wellness-Spa, echoed the sentiment of many of the attendees: “Sharing ideas and experiences was one of the most important benefits. The wellness sector needed this organisation, and I’m honoured to be a member of this industry community.”

In conclusion, chair Gibson pointed out that the WTA was created to help shape the sustainable future of wellness tourism and be a credible voice of the industry.

Highlights of the first Wellness Travel Survey
Key findings from the WTA’s first Wellness Travel Survey were revealed at the September event. The online survey attracted a total of 2,566 consumers, the vast majority of whom were 35-55 and 55-plus year-old females from the US and Canada

Main motivation for a wellness vacation: Close to half of survey respondents identified “a general, overall reboot” as their main goal, followed by “to reconnect with self” and a “mental health break”

Top must haves: The vast majority (84.57 per cent) cited “a variety of healthy food options” as a must have for their personal wellness vacation, followed by “accessible nature”, “access to spa treatments” and “a wide range of scheduled fitness activities”

Preferred type of programme: Nearly eight in 10 selected “a self-guided programme” with an opportunity to pick and choose from a menu of options, versus just over two in 10 who prefer or would prefer “a structured programme” guided by hosts and experts.

Perfect length of stay: Close to half the number of participants indicated that their preferred length of stay for a wellness vacation is “three to five nights”. The “seven nights” option was selected by one third of the respondents

"Nearly half of wellness travellers are willing to spend US$2,500-US$5,000 on a five-day all-inclusive vacation"

Best travel companion: When asked with whom do you/would you prefer to travel on a wellness vacation?, close to one quarter responded “solo to meet up with the like-minded”, followed by “with a significant other” and “solo”

Preferred price point: Half of respondents would be willing to spend less than US$2,000 (€1,728, £1,514) on a five-day all-inclusive wellness vacation (excluding transportation, while close to the same (44.86 per cent) were willing to spend between US$2,500-US$5,000 (€2,160-€4,320, £1,893-£3,786).

Anne Dimon is a wellness travel journalist and president of the WTA.

Email: [email protected]

Gallery
Click on an image to open the image gallery
company profile
Company profile: Myrtha Wellness
Myrtha Wellness offers a comprehensive range of cutting edge, sustainable and made-in-Italy wellness solutions. Its technologies underpin a full portfolio of spa and thermal bathing environments, including swimming pools, vitality pools, plunge pools, flotation pools, Kneipp walks, Finnish saunas, steam rooms, hammams, Roman baths, herb and bio-saunas, salt rooms, tepidariums, caldariums, frigidariums, snow rooms, ice fountains and experience showers.
Try cladmag for free!
Sign up with CLAD to receive our regular ezine, instant news alerts, free digital subscriptions to CLADweek, CLADmag and CLADbook and to request a free sample of the next issue of CLADmag.
sign up
Catalogue Gallery
Click on a catalogue to view it online
To advertise in our catalogue gallery: call +44(0)1462 431385
features
The space was conceived as a new type of place for ‘being with art’
Indigenous House at the University of Toronto is a welcoming, inclusive space
"In Indigenous culture, it’s more important to understand where you come from than what you do for a living"

The Vancouver Art Gallery architect tells us about his mission to bring together Western knowledge and Indigenous ways of knowing

cladkit product news
TouchWood Play designs new kids’ club for Dubai’s Zuhha Island
The new club aims to connect children with nature
Magali Robathan
Bespoke play environment design and manufacturer TouchWood Play has announced that it is responsible for the creation of a new Kids’ ...
New Balera collection embeds lighting in 
tiled feature walls
Studiotamat has teamed up with Ariana de Luca to create the Balera range
Magali Robathan
The new Balera Collection sees design studio Studiotamat team up with ceramic artist Arianna De Luca and lighting designer Ninefifty ...
Porada launch retro-inspired coffee table
Porada's new Enook Brillo coffee table
Magali Robathan
Maurizio Marconato and Terry Zappa have created the Enook Brillo coffee table for Italian design studio Porada – a retro-inspired design ...
cladkit product news
Lucas Zito aims to show 3D printed lamps can be timeless design objects
Lucas Zito’s practice specialises in the design of lights through 3D printing
Magali Robathan
A collection of lighting from Paris-based designer Lucas Zito aims to reframe the idea of 3D printed objects as cheap ...
Snow’s holistic cool-down: Embracing inclusivity in post-sauna rituals
Megan Whitby
In the world of wellness, the age-old tradition of sauna bathing is synonymous with relaxation, detoxification and rejuvenation. But, a ...
Effe introduces sauna and hammam collection Baluar by Patricia Urquiola
The system uses heat-treated lime wood cladding, available in either a dark or light tone
Helen Andrews
Sauna specialist Effe (formerly Effegibi) has introduced its new sauna and hammam collection, Baluar, designed by architect and designer Patricia ...
cladkit product news
Heatherwick Studio and lighting brand Tala collaborate to create sleep light called Wake
Wake is crafted from hand-spun ceramic and pressed glass, behind which a gentle light emanates to improve sleep routines and wellbeing
Helen Andrews
Design firm Heatherwick Studio and British lighting brand Tala have teamed up to create a sleep light called Wake. The ...
LivinGlobe introduces redesigned adaptable Vidarium
LivinGlobe can install ultra short throw projections or premium LED panels, as well as the surround sound system and video server
Helen Andrews
Founded more than 10 years ago, LivinGlobe was one of the first companies in the immersive wellness space with its ...
OpenSeed launches private multisensory Iris Meditation Pod
The Iris Pod features vibro-acoustic technology, aromatherapy, light therapy, music, guided meditations and soundscapes
Helen Andrews
OpenSeed has launched its multisensory Iris Meditation Pod, designed in collaboration with Fuseproject – a design and innovation company founded ...
x
Email this to a friend or colleague
I am happy for Leisure Media to contact me occasionally by email and understand that I can opt out at any time.
Event report: WTA Conference
What do wellness travellers want? And what issues need to be addressed as the wellness tourism sector grows? Anne Dimon reports from the inaugural meeting of the Wellness Tourism Association