Stoop brings extensive experience in spa management for some of the world’s leading luxury hotels and resorts

The Bürgenstock Hotels & Resort in Lake Lucerne, Switzerland, has named Hanneke Stoop director of its Alpine Spa. Stoop brings extensive experience in spa management for some of the world’s leading luxury hotels and resorts, including La Clinique La Prairie, Grand Hotel du Cap Ferrat and the Hotel Martinez.

Opened in late 2017, the Bürgenstock Hotel’s Alpine Spa ranges over 107,000sq ft on three levels. Facilities include 13 treatment rooms, three private spa suites, wet areas with hammam, sauna, whirlpools and hydrotherapy, a 24-hour fitness centre and a Kids Club. Guests enjoy the lake and mountain views from the dramatic 1,383-foot-long outdoor infinity pool that wraps around two sides of the spa building. And with windows on three sides, the 69-foot indoor pool provides equally impressive panoramas.

Most recently, Stoop was spa director at the Royal Mansour Hotel in Marrakesh, Morocco. Prior to that post, she was head of hospitality services and infrastructure at the Kusnacht Practice, a luxury rehabilitation and treatment centre.

Stoop began her career in the finance and marketing department of the Club Méditerranée in Athens. A year later, she became front office manager at the five-star Hotel Le Mas Candille in Mougins. Next, she worked in management housekeeping at the Hotel Metropole Monaco and as guest relations manager at the Hotel Martinez in Cannes. In 2005, she joined the Hotel Monte Carlo Bay & Resort as assistant spa director; three and a half years later, she became spa director of the Grand Hotel du Cap Ferrat.

"I am very pleased to welcome Hanneke Stoop as a passionate expert in her field,” said general manager Robert P Herr. “Hanneke Stoop has run renowned spas and successfully developed some of them. With her experience, she will further enhance the profile of the Alpine Spa as a world-class wellness oasis."

Ms. Stoop received a diploma from the Department of Tourism and Leisure Studies at the NHTV Breda University of Applied Sciences in the Netherlands.

She is fluent in English, Dutch, and French and has a good working knowledge of German and Italian.

“During my career, I have been privileged to work in beautiful, exclusive spas,” said Stoop. “My new position at the Bürgenstock Resort surpasses anything that came before. The location and infrastructure of the Alpine Spa is unique in the world and I look forward to inspiring local and international guests with my team and making the spa experience even more extraordinary."

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