Technogym
Technogym
Technogym

Champneys closes underperforming high street day spas

by Helen Andrews | 07 Apr 2014

Spa operator Champneys closed its day spa in Bath, UK, on 31 March after six years of trading. Its day spa in Brighton will also shut its doors on 22 April due to underperformance.

Owner, Stephen Purdew, explained the company will be focusing on developing its four destination spas and its six remaining day spas in Chichester, Enfield, Guildford, Milton Keynes, St Albans and Tunbridge Wells.

He added that the development of the company's online retailing is important for the brand’s growth, but the decision to reduce its portfolio of day spas – as part of a strategic business portfolio review – highlights the wider challenges facing day spa operators: “Like any other retail outlet on the high street, we're subject to the vagaries of the economy, changing customer demographics and local parking restrictions," he said.

“As a result – despite the best efforts of our expert staff over the last six years – unfortunately, these locations have not been as successful as we'd hoped.”

Nine staff have been made redundant at the Bath site. Customers who had booked pre-paid treatments have been refunded, however, while gift vouchers can be redeemed at any other Champneys spa, the closest alternative to the Bath spa is almost 80 miles (128.7km) away, in Chichester.

Champneys spa director Jo Parker concluded: “We have a robust programme of product launches planned as part of our partnership with Alliance Boots, which will enable us to introduce new body and skincare treatments for our destination spas and other day spas.”

In spite of the closure of two of its day spas, Champneys has out-performed day spa operator Sanctuary Spa, which rolled out branded day spas in Richmond, Cambridge and Bristol, UK, modelled on its iconic women-only spa in London's Covent Garden. The day spas closed in 2013, and the Covent Garden location will cease trading on 31 May this year after 36 years.

PZ Cussons, which owns The Sanctuary told Spa Business it intends to focus on retail sales of its Sanctuary Spa branded products, explaining that one of the factors in the decision to shut the Covent Garden spa is that more day spa guests are choosing to spa at home.

Catherine Ferma, Sanctuary Spa Director, said: “As the trend towards spa-ing at home is growing, our Sanctuary Spa product business is thriving. We're launching the Sanctuary Spa products in new markets globally.”

Ferma said that development of the product range will be a key focus for the brand moving forward.

www.champneys.com

www.sanctuary.com/en-gb

READ MORE:

Alliance Boots, owner of UK high street chemist chain Boots, is one of the partners in B&B Investment Partners, the company which acquired spa product house Aromatherapy Associates in February this year. Read more here: http://lei.sr?a=e9i7s

Spa operator Champneys closed its day spa in Bath, UK, on 31 March after six years of trading. Its day spa in Brighton will also shut its doors on 22 April due to underperformance. Owner, Stephen Purdew, explained the company will be focusing on developing its four destination spas and its six remaining day spas in Chichester, Enfield, Guildford, Milton Keynes, St Albans and Tunbridge Wells. He added that the
NULL,
Champneys business is moving from the high street to online retailing as consumer habits change
More news
News stories: 1 - 30 of 7782     
 
 
 
News stories: 1 - 30 of 7782     
 
 
 
company profile
Company profile: The Wellness
Based in Dubai, Hong Kong, and Singapore, The Wellness are the next generation of wellness consultants providing spa, fitness, hydro engineering and leisure related concepts for the global Wellness markets.
Try cladmag for free!
Sign up with CLAD to receive our regular ezine, instant news alerts, free digital subscriptions to CLADweek, CLADmag and CLADbook and to request a free sample of the next issue of CLADmag.
sign up
features
The museum will explore the Philippines’ cultural history. The design features jungles, streams, waterfalls and ponds
kengo Kuma
"It’s not easy for foreign architects to work in Japan. Zaha was very frustrated with the miscommunication"

The Tokyo Olympic Stadium designer shares his philosophies

Natural History Museum of Utah by Todd Schliemann
"We want this museum to be modern while at the same time referencing China’s strong history in astronomy"

Ennead partner Thomas Wong tells us how he looked to the skies for inspiration for the winning Shanghai Planetarium design

Mikyoung Kim created a sculptural fog fountain for Chapel Hill
Mikyoung Kim
"Nature isn’t rigid. It’s open-ended; that’s its beauty"

The Boston-based landscape architect on blending art and science to design creative spaces that bring communities closer

Catalogue Gallery
Click on a catalogue to view it online
To advertise in our catalogue gallery: call +44(0)1462 431385
features
The Icebar was designed by Wouter Biegelaar, Viktor Tsarski and Maurizio Perron.
Pinault’s museum will be housed in Paris’ Bourse de la Commerce, which was built in the 19th-century
Tadao Ando architect
"The most important challenge is maintaining this old classical context"

Renovating the Bourse de Commerce for Francois Pinault's Paris art museum

BIG’s design for Google’s Charleston East Campus aims to foster a sense of community
Daniel Sundlin
"What defines BIG’s style of visual communication is that our diagrams clearly capture the essence of our projects, meaning that it’s very easy for people who don’t know our projects well to understand them."

The vision for Google's UK and US HQs

features
Kai-Uwe Bergmann
"BIG U is us starting the foundation work for a future resilient city."

The 'BIG culture ambassador' on the BIG U

The 1,750sq m GOCO Spa at the JW Marriott Venice Resort + Spa features an indoor pool that extends outside via sliding walls
Matteo Thun
"To transform a state-protected island into a luxury resort and park meant looking for new solutions while respecting nature and history"

The Isola delle Rose has a rich history and an enviable location. Matteo Thun knew he had to capitalise on both with the design of the JW Marriott Venice Resort & Spa

Studying dragonfly wings helped with the design of the Eden Project’s dome intersections
Michael Pawlyn
"Herzog and De Meuron’s Bird’s Nest stadium looks awesome, but it’s incredibly resource-intensive and takes none of the ingenious aspects of Birds’ Nests"

From climate change to resource scarcity, Exploration Architecture uses biomimicry to address some of the world’s major challenges. Its founder tells us how

cladkit product news
Siminetti unveils iridescent decorative panelling range inspired by plants
The Clematis design
Megan Whitby
The Botanicals is Siminetti’s newest Mother of Pearl decorative panelling collection, inspired by the distinctive patterns found in botany and ...
Mather & Co and ITV unite to create Coronation Street Experience
Mather & Co has transformed the visitor centre into the ultimate haven for ardent Coronation Street viewers
Magali Robathan
Experience designers, Mather & Co, have orchestrated a remarkable collaboration with ITV to unveil the new Coronation Street Experience, a ...
Eden project uses drones to spell out climate change warning
Magali Robathan
Almost 300 drones were used to signal an environmental message above the Eden Project’s biomes, during the UN Climate Change ...
cladkit product news
Alberto Apostoli designs tech-forward Wellness Therapy furniture collection for Varaschin
The furniture collection draws on absolute geometries, pure lines, neutral colours and strong references to nature
Megan Whitby
Furniture manufacturer Varaschin has unveiled the new Wellness Therapy range, designed by Italian spa and wellness architect and designer Alberto ...
Alberto Apostoli and Newform collaborate to launch the A.Zeta showerhead
The showerhead offers two modes; rainfall or waterfall
Megan Whitby
Italian architect Alberto Apostoli has renewed his partnership with Newform – an Italian wellness company – and designed A.Zeta. A.Zeta ...
Codelocks develops new glass door smart lock
The new lock model allows facilities and building managers to create and manage access via an app or online portal
Megan Whitby
Codelocks has launched its first glass door smart lock to bring intelligent access control to modern spa, leisure, fitness and ...
cladkit product news
Koto Design introduces wood-fired hot tub
Koto is known for crafting modular, energy-neutral cabins and homes
Katie Barnes
A striking wood-fired hot tub has been unveiled by Koto, an architecture and design studio which has a passion for ...
Jaffe Holden helps bring Academy Museum of Motion Pictures alive
Jaffe Holden provided architectural acoustics for the Academy Museum
Magali Robathan
Acoustical consulting firm Jaffe Holden provided architectural acoustics and audio/video design services for the recently opened Academy Museum of Motion ...
Eco Resort Network conference to convene in Mauritius this May
The event will be hosted in the Mauritius in 2024
Megan Whitby
Hospitality industry event Eco Resort Network is set to take place at the Ravenala Attitude Hotel, Turtle Bay, Mauritius, from ...
x
Sign up with CLAD for regular news updates
Technogym
Technogym