Gold COMPANY PROFILE

TLEE Spas + Wellness

Michael Lahm, vice president & chief operating officer and Tracy Lee, president & founder / TLEE Spas + Wellness
Background
TLEE Spas + Wellness is a globally acclaimed spa design and consulting firm created in 2010 by Tracy Lee. Having designed and managed some of the most renowned spas in the world, Tracy has carved out a reputation of steady leadership and innovation recognised throughout the industry. Soon thereafter, she joined forces with fellow veteran Michael Lahm, who applies his refined sensibility, analytical thinking and radical efficiency to all facets of the business.

Main products and services
Concept & identity, planning & design development, programming & menu design, retail & product development, pre-opening & implementation, operational development & mentorship and marketing reinforcement.

USPs
TLEE Spas + Wellness brings an unparalleled level of passion, professionalism and adaptability to the creation of exceptional spas and wellness experiences. We approach each project with fresh eyes, looking for ways to raise the bar and set it apart. Our track record of success is evidenced in our collection of award-winning projects, discerning clients and leading brands.

Where in the world?
North America, Europe, Middle East and Asia.

case study: THE SPA BY EQUINOX HOTEL NEW YORK
As the iconic brand’s first foray into luxury hospitality, our goal was to transcend the traditional connotations of spa and wellness through a lens of peak performance.

Vision
The mandate was to develop a strategy and robust storyline that fully aligns with the Equinox ethos of high-performance living, and orient the experience through the prism of recovery, restoration, and regeneration.

Approach
The experience is defined through the spa Playbook, integrating timeless therapeutic modalities with the latest advances in bodywork, skincare, and biohacking.

Result
Driving seamless synergy with the property’s best-in-class fitness offering and guest room innovations, we established an integrated ecosystem of wellness under one roof. Blurring the boundaries between spa and fitness, the new 27,000 square-foot spa is comprised of six treatment rooms, a full-body cryotherapy chamber, an infrared sauna, indoor saltwater lap pool, hot and cold plunges, and private relaxation and recovery spaces called Escape pods, for quick wellness fixes and IV drips.

Key Stats
• Location: New York, NY
• Launch: 2019
• Size: 27,000 square-feet
• Collaborators: Joyce Wang Studio

2023 Awards
• Forbes Four Star Spa Award
• The World’s 50 Best Hotels
• Consistently featured on Condé Nast and Travel + Leisure award lists
case study: HALEHOUSE SPA AT STANLY RANCH, AUBERGE RESORTS COLLECTION
Auberge Resort’s latest Wine Country resort, Stanly Ranch, is situated within a vibrant 712-acre vineyard, where timeless modalities intersect with the latest tech innovations.

Vision
Positioned with commanding views of southern Napa Valley, we have deconstructed the facility into a collection of free-standing pavilions and expansive outdoor spaces which inspired the name, Halehouse. These distinct yet overlapping venues foster a holistic approach to well-being through diverse experiences and facilities for fitness & movement, performance & recovery, and healing arts.

Approach
Inspired by Nordic bathhouse culture, The Springhouse Circuit is an innovative bathhouse experience with a Northern California twist: designed as a self-directed reset, pre-treatment boost or post workout recovery, that integrates contrast bathing and biohacking technologies to optimize physical performance and prime the mind/body connection.

Result
To help guests find their optimal state of being, the spa brings together leading wellness specialists, medical professionals, and sports experts from around the world to tailor individualized programs that incorporate nourishment, hydration, sleep, movement, and targeted treatments to improve physical performance, recovery, and overall health.

Key Stats
• Location: Napa, California
• Launch: 2022
• Size: 15,000 square-feet (interior)
• Collaborators: Overland Partners, Jan Clausen of CCID, Auberge Resorts

2023 Awards
• Shortlisted in the 2023 AHEAD Americas Awards in the ‘Spa and Wellness’ category
• Consistently featured on Condé Nast and Travel + Leisure award lists
case study: WILLOWBROOK SPA AT THE LAKE HOUSE
Willowbrook Spa at The Lake House on Canandaigua is an iconic design-forward wellness retreat in the Finger Lakes region of New York.

Vision
With an enviable front row position on Lake Canandaigua, Willowbrook Spa mirrors the bucolic charm and chic sophistication of the entire property. As one of the East Coast’s foremost wine and agricultural regions, we took inspiration from an area we know well, infusing the fabled California Wine Country lifestyle throughout the experience; manifested through a strong connection to the natural world, plant medicine to promote holistic health, and elevated food and beverage offerings.

Approach
Willowbrook Spa harkens back to an analog existence of celebrating human connection, a slower pace of life, and outdoor living amidst lakeside luxury. Designed to harness the healing power of nature, the Spa Garden features three lakeview private sauna pods replete with outdoor showers and resting areas, an inspired setting for year-round contrast bathing.

Result
Thoughtfully curated with leading-edge brand partners, the spa menu highlights customized bodywork sessions, skincare, and integrated rituals within six multifunctional treatment rooms.

Key Stats
• Location: Canandaigua, New York
• Launch: 2021
• Size: 6,500 square-feet (interior)
• Collaborators: Cate Mills Studio

Awards
• Consistently featured on Condé Nast and Travel + Leisure award lists
• Harper Bazaar ‘The World’s Best Hotel Spas’ 2021
Plans for the next 12 months
KAIA, Outdoor Citizen: new model of elevated hospitality and active adventure that places nature front and center in Canyon Country, Utah;
Mauna Kea Beach Resort: new spa and wellness compound for fabled luxury resort on Hawaii;
Tahoe Proper: integrated wellness hub for hotel and private club;
The Knox: Auberge Resorts’ first urban property within a mixed-use development in Dallas;
Waldorf Astoria Hotel & Residences Miami: nine cubed tower is soon-to-be the tallest building south of New York City;
Sixth & Blanco: urban bathhouse in collaboration with Herzog & de Meuron and MML Hospitality;
El Cósmico: open-air bathhouse for the reimagined resort and lifestyle community
Key personnel
Tracy Lee, president & founder;
Michael Lahm, vice president & COO;
Jeanie Klueter, senior architect & wellness designer;
Caline Assilian, wellness director & analyst;
Brooke Azumi, wellness designer;
Catherine Stenberg, marketing & project coordinator.
Key customers
Auberge Resorts: Halehouse Spa at Stanly Ranch, Spa Solage, The Spa at Chileno Bay, The Spa at Esperanza, etc;
Equinox Hotel at Hudson Yards, New York City;
Ritz-Carlton Reserve: Spa Alkemia at Zadún and Spa Botánico at Dorado Beach;
Waldorf Astoria Spas: Grand Wailea and Miami;
EDITION Spas: Tampa, West Hollywood, Miami Beach, New York, Abu Dhabi, Bodrum (Turkey) and Sanya (China);
The Little Nell: Aspen, Colorado and New York City;
Hard Rock Hotels: Las Vegas and Athens (Greece);
Proper Hotels: Lake Tahoe and Dallas.
Testimonial
“Great spa design can transform and that’s what Spa Botánico does. Spa performance is what allows us to continue to improve and invest. Tracy understands both, and she constantly challenges our team to deliver on both fronts at the Ritz Reserve.”
– Kenny Blatt, principal, Dorado Beach Resort & Club.
"Simply stated, Tracy is the most talented spa person I know. She is the best in conceptual design, operating expertise, and dedication to creating truly exceptional spa experiences. Her values and integrity are second to none. Tracy is the reason Auberge Resorts has been recognized internationally as one of the top spa hotel brands in the world."
– Mark Harmon, founder, Auberge Resorts
TLEE Spas + Wellness: news from CLADglobal.com
04 Mar 2024
Maui’s iconic Grand Wailea, A Waldorf Astoria Resort has announced the opening of its highly anticipated Kilolani Spa, an all-new luxury wellness retreat inspired by Hawaii’s natural beauty.
01 Jan 2024
The Little Nell, a five-star Relais & Chateaux hotel in Aspen, Colorado, has breathed new life into its spa, drawing inspiration from Aspen’s passion for a holistic lifestyle.
21 Sep 2022
Global spa development firm TLEE Spas + Wellness recently teamed up with Auberge Resorts Collection to realise a new 12,000sq ft spa at wellness destination resort Stanly Ranch, Auberge Resorts Collection.
28 Mar 2022
Spa development firm TLEE Spas + Wellness has named Jeanie Klueter as its new architect and design specialist.
24 Mar 2022
Dr Wilkinson’s Backyard Resort & Mineral Springs, the resort and spa claimed to first bring mud baths to the Californian spa town of Calistoga, has completed a multimillion-dollar restoration.
TLEE Spas + Wellness: featured in Clagmag magazine
New opening: Kilolani Spa
Spa Business 2024 issue 1
The famous Hawaiian spa has been transformed with a US$55m revamp
Industry insights: Industry predictions
Spa Business Handbook 2023 issue 1
What’s to come in the year ahead? We ask industry experts how they think this year will pan out and what will be the hottest trends...
TLEE Spas + Wellness
Address: 415 Jackson Street, Suite 100, San Francisco, CA 94111, USA
Tracy Lee, president and founder
Key personnel
Tracy Lee, president & founder;
Michael Lahm, vice president & COO;
Jeanie Klueter, senior architect & wellness designer;
Caline Assilian, wellness director & analyst;
Brooke Azumi, wellness designer;
Catherine Stenberg, marketing & project coordinator.
Key customers
Auberge Resorts: Halehouse Spa at Stanly Ranch, Spa Solage, The Spa at Chileno Bay, The Spa at Esperanza, etc;
Equinox Hotel at Hudson Yards, New York City;
Ritz-Carlton Reserve: Spa Alkemia at Zadún and Spa Botánico at Dorado Beach;
Waldorf Astoria Spas: Grand Wailea and Miami;
EDITION Spas: Tampa, West Hollywood, Miami Beach, New York, Abu Dhabi, Bodrum (Turkey) and Sanya (China);
The Little Nell: Aspen, Colorado and New York City;
Hard Rock Hotels: Las Vegas and Athens (Greece);
Proper Hotels: Lake Tahoe and Dallas.