Talking Point

The future of facilities

The fitness industry has shown incredible flexibility during lockdown, pivoting to digital to keep people active. But as lockdowns end, we ask what impact the pandemic will have on facility provision


Tara Dillon
CEO, CIMSPA

The effects of the pandemic will be most immediately seen in the number and type of sites that will reopen after lockdown. Understandably, operators want facilities up and running as soon as possible. To help them, CIMSPA, with ukactive, has developed national guidance for the UK on the safe operation of sites. However, a phased return is far from straightforward. For example, few operators have the space to run group exercise classes while maintaining social distancing, and team/contact sports will be all but impossible to host.

Some argue that a little revenue is better than none. But not many operators can shoulder the full costs of running a site, while generating only 20-30 per cent of the revenue. Staffing costs can represent 60-80 per cent of turnover and currently 80 per cent of that is being paid by government.

Some of the larger private sector operators will open; they’ve got reserves and can take the hit. The bigger budget chains have fewer staffing costs so they too will open. But smaller trusts and boutique gyms will struggle to operate and maintain social distancing. After years of cuts, the public sector has little to no reserves, so I believe they will need to have open conversations with their clients about mothballing many of their sites until a vaccine is found and social distancing measures are lifted.

Public sector operators have little to no reserves, so will need to have conversations about mothballing sites until social distancing measures are lifted

The sector faces a challenging dilemma: if we do nothing, businesses will go bust. But if we rush to reopen, businesses will also go bust. There is a much bigger conversation to have with government here – they should force banks to lift the restrictive criteria in accessing business interruption loans. Swathes of our sector are unable to access these loans because the criteria is largely based on historical data and reserves that are not representative of how our sector manages its finances.

The initial stage of the pandemic highlighted key sectors such as the NHS. Given the emphasis placed on physical activity by government, I believe our sector should be included in the second wave and identified as a key sector, essentially giving us second phase key worker status. This gives us a valid case for requesting more government support, which will help more facilities to reopen to meet the nation’s mental and physical wellbeing needs.

Marianne Boyle
Head of infrastructure, ukactive

COVID-19 is an unprecedented challenge to the physical activity sector, not just until we find a vaccine but potentially far beyond that. While members of our facilities will return over time, we must not lose sight of those parts of society that will be hardest hit by this pandemic – in particular, older people and those with underlying health conditions who will fear most for their safety, and those in lower socio-economic groups who suffer most from the economic impact.

These groups were already identified as a large section of society that is not well represented within a leisure setting, and the pandemic is set to exacerbate that and marginalise them further.

More often than not, facility funding is aligned to addressing local health and social outcomes and inequalities, but more than ever we have a collective responsibility to ensure we are committed to addressing this widening gap in participation.

The funding framework for facility investment that ukactive will be developing in partnership with Sport England will reflect this. We’ll prioritise the allocation of funding to projects that demonstrate innovation and have the most impact on driving up participation among the aforementioned groups.

We have a collective responsibility to ensure we’re addressing the widening gap in participation

There’s now an abundance of digital content available, as the sector has really stepped up to the mark during the lockdown. Having a digital content offer for members will be a necessity going forward, but mainly as an add-on, in the same way you might choose peak- or off-peak membership.

Digital will never take the full value away from accessing a built facility – they are far more than bricks and mortar. Our facilities offer one-to-one support, friendship, camaraderie and, most importantly, a sense of belonging, acting as hubs that allow people to connect. This will be crucial to ease the impact of social isolation that was felt before COVID-19 and will be felt even more after.

The sector has really come together to navigate the challenges that COVID-19 has presented and it’s imperative this support for each other continues.

As the focus shifts to re-opening, ukactive is working through its four-stage strategy that’s been designed to ensure facilities are in the best possible position to re-open when the time comes. If implemented collectively by the whole sector, it will be a strong signal that demonstrates that the health and wellbeing of customers is at the heart of everything we do, as it always has been.

Sarah Watts
CEO, Alliance Leisure

The pandemic presents the UK fitness industry with a unique window of opportunity. It gives us the chance to re-look at facilities and services we provide, how we engage with our communities and how we can meet the needs of those we have so far failed to attract to our sites.

For the sector to bounce back, we need to widen our perspective. Our venues tend to be homogeneous. This is our chance to become more than providers of gyms and group exercise for active 25- to 55-year-olds.

Lockdown has seen people working out at home and outdoors, exercising with their families and even taking up physical activity for the first time. We must capitalise on this by expanding and differentiating our offer to appeal to all users, however they want to exercise. For example, by activating outdoor spaces, creating fun and educational play spaces for younger children and developing challenging and interactive concepts for teenagers.

We need to widen our perspective. This is our chance to become more than providers of gyms and group exercise for active 25- to 55-year-olds

Our centres can be intimidating for significant swathes of the population, including older people and the deconditioned. This is why concepts like Shapemaster, which provides power-assisted exercise in a small, safe and supportive environment, are so popular with these markets.

As a sector, we consistently fail to attract people from the lowest socio-economic groups. The public sector has become increasingly commercial, with contracts going to the highest bidders. This results in monthly membership fees upwards of £40 – way beyond the means of those from the lowest socio-economic groups. If we want our public sector facilities to be truly accessible, we need to rethink the finances.

Our sector is best placed to support the nation during and after this pandemic, but we must ensure we have the right products to engage with all members of the population. We need to grab this opportunity.

Lisa Wainwright
CEO, Sport and Recreation Alliance

In the short-term, sport and recreation facilities have been forced to think about how they can effectively deliver their activity in a safe and clean environment.

This current climate has thrown up many logistical and planning issues that the sector has done brilliantly to collaborate on and start to overcome. With the timing of the return to pre-COVID-19 conditions unknown, this new method of delivery has to be made sustainable and future-proofed. /p>

The impact on funding has been substantial and we will not know the true extent of this for some time to come. It’s been extremely promising to see DCMS, Sport England and other funders step up so quickly to provide the support and financial safeguards that grassroots sport and recreation has so desperately required./p>

Flexibility will continue to be critical moving forwards. The sector has wonderfully embraced the enforced era of virtual delivery and it has certainly opened many eyes as to what can be achieved remotely and how sessions can continue to thrive away from facilities. This isn’t to say that this will become the new normal, but there is certainly an argument to be had that this virtual provision could co-exist with the more traditional way of delivering activity./p>

One of the issues the pandemic has highlighted is the inequality gap when it comes to activity levels

One of the issues that the pandemic has highlighted and, as Sport England’s latest figures indicate, strengthened is the inequality gap when it comes to activity levels. We firmly believe that one solution to greater inclusivity and accessibility would be to open school facilities for community use outside of school hours, when safe to do so. Providing physical activity opportunities with high-standard equipment on the doorstep of every individual will help to tackle the inequality we currently see./p>

With the ability to deliver training, classes and programmes in cost effective, user-friendly ways – we must collectively use this opportunity to make sure that we are open to every member of society and provide them with the chance to be healthier and happier thanks to physical activity./p>

How the sector adapts moving forward will be essential. We should embrace the opportunity to re-think and reset, to return as a stronger community.

company profile
Company profile: Starpool
Starpool is recognised as a leading company in spa design. Along with its business model based on careful planning, excellent products and outstanding services, Starpool is introducing its idea of wellbeing to the world.
Try cladmag for free!
Sign up with CLAD to receive our regular ezine, instant news alerts, free digital subscriptions to CLADweek, CLADmag and CLADbook and to request a free sample of the next issue of CLADmag.
sign up
features
Renewable energy sources include a biomass furnace and co-generation plant
"Wellness embraces the entire holiday experience"

The design of the newly-opened Lefay Resort and Spa Dolomitti in Italy aims to celebrate and protect its spectacular surroundings

The dramatic-looking Musée de la Romanité opened in June in Nîmes, France
Elizabeth de Portzamparc
"We need to stop the destruction of our world through predatory practices. We need to think of the future"

The architect behind Nimes’ Musée de la Romanité on designing to counter loneliness and the need for more cultural buildings

The Alden B Dow-designed Whiting home is now a visitor centre
Alan Metcalfe
"When people are a bit scared, they gather together"

Featuring a vibrating glass platform and one of the US’s longest tree canopy walks, Whiting Forest has been designed to bring visitors closer to nature and to one another

Catalogue Gallery
Click on a catalogue to view it online
To advertise in our catalogue gallery: call +44(0)1462 431385
features
The Center for Sustainable Landscapes in Pittsburgh, US
José Almiñana
"We are committed to designing evocative landscapes informed by the best environmental science"

The Andropogon principal on pushing the boundaries of landscape design for the benefit of humans and nature

The spa and fitness centre on the 57th floor end in an infinity-edge pool with views across Philadelphia
Dana Kalczak
"If we had focused entirely on high tech in the hotel, the artistry we normally strive for would have been compromised"

Four Seasons’ vice president of design speaks to CLAD about working with Norman Foster and creating magical moments

features
Elina Grigoriou
"Temperature, noise level and colour affect our stress levels. As designers we should be asking ourselves, how do these things match up?"

The London-based interior designer and wellness expert hopes her new book will help readers understand how to design with wellbeing in mind

CopenHill is part of an extensive regeneration of the former industrial dockland area of Amager
"It was born from the sheer anxiety of having to submit something brilliant in a very short timescale"

How a moment of desperation led to BIG’s CopenHill, the clean power plant that’s doubling as a skiing and leisure destination. Magali Robathan speaks to the architects that made it happen

cladkit product news
Metalline transforms London hotel with bespoke aluminium fins
The aluminium fins will form the façade of the upcoming Minories Hotel in Aldgate, London
Lauren Heath-Jones
Metalline, an architectural metalwork specialist based in the UK, has created a range of bespoke 3D twisted metal fins for ...
ASPA International launches handheld UV-C light disinfection lamp
The compact plug-in product can be used easily in a commercial spa or domestic setting to disinfect surfaces with UV-C light
Megan Whitby
For over 30 years, ASPA International has designed and built high-quality spas for the hotel, health and wellness sectors. During ...
Tom Dixon collaborates with Prolicht to launch CODE lighting range
The product has three LED light sources: Dot, Dash and Grid
Megan Whitby
British designer, Tom Dixon, and Austrian architectural lighting specialists, Prolicht, have collaborated to unveil a new lighting range. Called CODE, ...
cladkit product news
1885 Lounge at St Mary's Stadium celebrates Southampton FC's history
Rainbow Design worked closely with KSS Architects to ensure the furniture matched the design vision
Lauren Heath-Jones
KSS Architects has partnered with Rainbow Design, a London-based furniture supplier, to create the 1885 Lounge at St Mary's Stadium, ...
Matteo Thun grows Allaperto collection with new suspended outdoor armchair
Megan Whitby
Allaperto, the lounge collection spawned by the partnership between design studios, Matteo Thun, Ethimo and Antonio Rodriguez, has been expanded ...
GT3 Architects: Placing people at the heart of our projects
In 2019 GT3 Architects were recognised with the ‘Best Leisure Architecture UK’ award at the International Property Awards
Tim Nash
GT3 Architects is a vibrant and creative practice that delivers projects across the UK and internationally from studios in Newcastle ...
cladkit product news
Painting with Light pushes boundaries to create unforgettable visual concepts
The team combines lighting, video, sound and special effects, with scenic and architectural elements, to create unforgettable visual experiences
Megan Whitby
Belgium-based light and video design studio, Painting with Light, will translate the story of your location into a visual experience, ...
Barr + Wray to launch space saving hammam concept
Light shines through a striking central chandelier to create a feeling of movement
Katie Barnes
Smaller footprint. Maximum theatre. Those are the two main features of a new hammam concept being developed by wet spa ...
Ritz Carlton co-founder joins Frontline Summit 2020 as keynote speaker
Hospitality veteran and Ritz Carlton co-founder, Horst Schulze, who brings more than 65 years’ experience to the table, has been announced as a keynote
Megan Whitby
Frontline work has never been more important and frontline workers are the largest class of workers on the planet, as ...