The Leisure Media Company Ltd
The Leisure Media Company Ltd
The Leisure Media Company Ltd

Interview

Amanda Al-Masri - Vice president of spa services – Equinox

Equinox has built a reputation as an integrative lifestyle club where spa and fitness work together. Now, as the brand delves into the world of luxury hotels, Jane Kitchen talks to Amanda Al-Masri, the brand’s new VP of spa services


In the past 25 years, Equinox has managed to change the face of health clubs, and to quietly assemble a collection of 88 spas that cater to a hip, high-performance clientele.

Its spas have been successful in their own right, but they’re also uniquely positioned within the gym, with specialists in both departments working together to create a holistic wellness plan for their clients.

The first Equinox opened in New York in 1991; today, the brand has expanded across the US, with locations in Los Angeles, San Francisco, Miami, Chicago, Boston, Dallas, Houston and Washington, DC, as well as clubs in London, Toronto and Vancouver.

But next year, the upscale gym giant will take a huge leap into the luxury hotel business, bringing its core philosophies to “the art of travel”. The first Equinox Hotel is set to open in 2019 in New York City’s Hudson Yards, and will have a focus on movement, with a 60,000sq ft (5,400sq m) gym – and a “major” spa.

Equinox has plans to significantly grow its hotel business beyond New York, adding more than 50 locations. It’s serious about the hotel business, as evidenced by two recent hires; last year the company brought on Christopher Norton – formerly COO of Four Seasons – as CEO of the hospitality business. And earlier this year, Equinox named Amanda Al-Masri – who had been working as global director of spa operations and development for Starwood – as vice president of spa services.

Wellness lifestyle
“Our tagline, ‘It’s not fitness – it’s life’, perfectly sums up my attraction to Equinox after spending so long in hotels,” says Al-Masri. With her role at Equinox, she’s eager to reaffirm that the luxury fitness operator is not just a gym, but a leader in the high-performance lifestyle market. The spa component of Equinox’s concept is integrated with its core fitness business, with trainers recommending treatments that will help guests recover from tough workouts, perform better, or just create more balance in their wellness-focused lives. “Equinox is part of our members’ lifestyles, and having an increased number of potential touchpoints presents greater opportunities for the spa team to develop relationships with our members, build on results, and create long-term plans,” says Al-Masri.

Equinox’s focus on lifestyle means that spa is a key part of members’ lives, rather than an ancillary business. Its core philosophy focuses on the pillars of movement, nutrition and regeneration – which is where the spa component lives.

“Spa is front and centre in the club’s offerings, rather than simply an amenity or a place to be pampered, as is often the case in day spas or hotel spas,” says Al-Masri. “It integrates seamlessly with the other programming, and works symbiotically with the other pillars of movement and nutrition to help our members achieve their high-performance goals.”

Collaboration
This means that spa employees collaborate with their peers who work in personal training, group fitness and Pilates to create programmes for their members. For instance, for a member training for a marathon, a trainer might recommend a Performance Massage, which uses techniques designed to help align muscle tissues for better kinetic chain mobility and enhanced performance.

“Working together allows us to provide an outcome much more powerful than the sum of its parts,” explains Al-Masri. “Our massage therapists and aestheticians are selected for their ability to help our members achieve their goals, whether that’s optimising performance, pushing through plateaus, recovering from an injury or illness, or simply restarting a healthier lifestyle. Working with our in-house team of experts allows us to tackle these outcomes in a holistic, three-dimensional way that impacts more quickly – and with longer-lasting results.”

Most of Equinox’s massages focus on muscle recovery, tissue regeneration and flexibility – key issues for its target guests – but it also has a wide range of facials, body treatments and waxing services. The spas work with a variety of skincare brands, but its largest partners are SkinCeuticals, Caudalie and Elemis. And while having an on-site spa at a fitness club is a benefit to members, it’s much more than that: the spa is an independent profit centre, and also generates membership leads through its day spa use.

Creating community
Part of Equinox’s appeal is its lifestyle approach, which creates something more than just a gym or a spa – its members come to hang out or work remotely in the Lounge Cafes. Its unapologetic brand voice is both edgy and distinct, and its advertising is designed to foster thought-provoking conversations. “We started as a cool place to work out, but realised our clientele hungered for community and a way of life,” explains Al-Masri. “Striking this balance has given us license to stay at the forefront of the industry with impactful, science-based programming, while driving forward conversations in the worlds of fashion, healthy living, technology, pop culture and sport.”

Architecture and design is a big part of this – no two locations are the same, and part of Equinox’s philosophy is to create environments that reflect the unique market and neighbourhood of each site. At its flagship London club in Kensington, for instance, the 5th floor gym is housed at the site of the former Rainbow Room – where the likes of Mick Jagger and Twiggy once partied till dawn – and retains the iconic dance club’s illuminated elliptical dome and mirrored centrepiece.

Fitness meets travel
The hotel concept is predicated on the same Equinox philosophy, and the target guest is one who already embraces a healthy lifestyle. “The goal is to create the sense of community, personalisation and style we’re known for in our clubs, re-envisioned in a new, luxury-driven environment,” explains Al-Masri. “We want to raise the bar on what a hotel experience should feel like, and evolve the idea of travel as something that can fit seamlessly into a healthy lifestyle.”

All hotels will have spas, and the hotel spas will offer a roster of technicians and services tailored to everything from sleep and relaxation to recovery and optimised performance. “The spas at Equinox Hotels will focus on the ‘regeneration’ aspect of high-performance living,” says Al-Masri. “As in every aspect of our business, spa relies heavily on innovation, technology and expertise in our field, rather than relying on traditional expectations of what a spa should look like. Add in world-class service, design and facilities, and we feel confident that the hotel spas will stand alone in each market we enter.”

Equinox is looking to develop additional locations – reportedly more than 50 – in US urban markets and other global gateway cities, including London. The hotels will also offer healthy food that’s tailored to the workout and travel regime of the guest, and will aim to maximise sleep quality by removing disruptors such as light pollution and noise.

For the Hudson Yards hotel, Equinox is working with designers Yabu Pushelberg to create a design concept rooted in a modern industrial aesthetic, with structural and mechanical systems left exposed. Conceived as an entirely new hotel experience that meets the needs of the high-performance traveller, Yabu Pushelberg is tasked with creating “a modern haven for life maximisation.”

“The Equinox brand lives at the intersection of substance and style, and Equinox Hotels will evolve this concept, merging substance and style with impeccable service,” says Al-Masri. “Equinox Hotels is where the science of fitness meets the art of travel.”

Creating a brand voice

Equinox’s most recent ad campaign urges people to ‘commit to something,’ and includes a woman with mastectomy scars getting tatooed and a shirtless beekeeper. It aims to encourage people to ‘take action and celebrate dedication’.

Gallery
Click on an image to open the image gallery
featured supplier
Featured Supplier: CSI Design Expo Americas 2024 announces new Attractions & Entertainment Technology Zone
Cruise Ship Interiors (CSI) invites cruise lines, shipyards, design studios, outfitters, and suppliers to take part in CSI Design Expo Americas in Miami, Florida, the region’s only event dedicated to cruise ship interior design.
company profile
Company profile: Robert D. Henry Architects + Interiors
Robert D Henry Architects (RDH-Architects) was founded in 1990 in New York City by Bob Henry, known as the “sensuous architect of serenity.”
Try cladmag for free!
Sign up with CLAD to receive our regular ezine, instant news alerts, free digital subscriptions to CLADweek, CLADmag and CLADbook and to request a free sample of the next issue of CLADmag.
sign up
features
Amanyangyun – yangyun means ‘nourishing cloud’ – is Aman’s fourth destination in China, located not far from Shanghai
"This carefully choreographed interplay of room and courtyard extends through all scales of the masterplan"

The desire to save a threatened forest and historic buildings in China led to a truly unique resort, We speak to the people that made it happen

The third floor features the interval training space and acts as a buffer between the noisy club and quiet hotel
DMAC’s Dwayne MacEwen
"The hotel concept came late in the game, but it was an inspired idea"

The newly renovated Chicago Midtown Athletic Club features a boutique hotel, a pool-come-ice rink and spaces designed by Venus Williams

A giant bear watches over Aarhus’s harbour. The playground is part of Schmidt Hammer Lassen’s Dokk1 library project
Ole Barslund Nielsen founded Monstrum in 2003 with Christian Jensen. The two met when working in theatre scenography
"Failing and falling can be a good thing"

How his background in theatre set design inspired Ole Barslund Nielsen to create playgrounds with a difference

Catalogue Gallery
Click on a catalogue to view it online
To advertise in our catalogue gallery: call +44(0)1462 431385
features
The 85m-high sloped roof at the Amager Resource Center doubles as a ski slope
Brian Yang
"You can be an intern on your first day and be expected to contribute to the design conversation. That’s something driven strongly by Bjarke."

How the idea of putting a ski slope on a factory roof was born

A bronze mesh allows sound energy to reach the hall’s walls, improving the acoustics
"It’s a privilege to have completed a scheme of such importance to the cultural identity of Antwerp - Stuart Mills"

SimsponHaugh’s latest project

Mikyoung Kim created a sculptural fog fountain for Chapel Hill
Mikyoung Kim
"Nature isn’t rigid. It’s open-ended; that’s its beauty"

The Boston-based landscape architect on blending art and science to design creative spaces that bring communities closer

features
Daniel Libeskind has designed a number of public spaces that deal with difficult or painful historical events
"Architecture can only thrive in a democratic environment"

The Polish-American architect on how his buildings explore memory and identity

James Biber is the founder of Biber Architects
Susan Ungaro has been president of the James Beard Foundation since 2006;
"It was a truly one of a kind look"

On the winners of the James Beard Foundation's Outstanding Restaurant Design Awards

cladkit product news
Jaffe Holden helps bring Academy Museum of Motion Pictures alive
Jaffe Holden provided architectural acoustics for the Academy Museum
Magali Robathan
Acoustical consulting firm Jaffe Holden provided architectural acoustics and audio/video design services for the recently opened Academy Museum of Motion ...
Alberto Apostoli designs tech-forward Wellness Therapy furniture collection for Varaschin
The furniture collection draws on absolute geometries, pure lines, neutral colours and strong references to nature
Megan Whitby
Furniture manufacturer Varaschin has unveiled the new Wellness Therapy range, designed by Italian spa and wellness architect and designer Alberto ...
Eco Resort Network conference to convene in Mauritius this May
The event will be hosted in the Mauritius in 2024
Megan Whitby
Hospitality industry event Eco Resort Network is set to take place at the Ravenala Attitude Hotel, Turtle Bay, Mauritius, from ...
cladkit product news
Codelocks develops new glass door smart lock
The new lock model allows facilities and building managers to create and manage access via an app or online portal
Megan Whitby
Codelocks has launched its first glass door smart lock to bring intelligent access control to modern spa, leisure, fitness and ...
Siminetti unveils iridescent decorative panelling range inspired by plants
The Clematis design
Megan Whitby
The Botanicals is Siminetti’s newest Mother of Pearl decorative panelling collection, inspired by the distinctive patterns found in botany and ...
Eden project uses drones to spell out climate change warning
Magali Robathan
Almost 300 drones were used to signal an environmental message above the Eden Project’s biomes, during the UN Climate Change ...
cladkit product news
Koto Design introduces wood-fired hot tub
Koto is known for crafting modular, energy-neutral cabins and homes
Katie Barnes
A striking wood-fired hot tub has been unveiled by Koto, an architecture and design studio which has a passion for ...
Alberto Apostoli and Newform collaborate to launch the A.Zeta showerhead
The showerhead offers two modes; rainfall or waterfall
Megan Whitby
Italian architect Alberto Apostoli has renewed his partnership with Newform – an Italian wellness company – and designed A.Zeta. A.Zeta ...
Mather & Co and ITV unite to create Coronation Street Experience
Mather & Co has transformed the visitor centre into the ultimate haven for ardent Coronation Street viewers
Magali Robathan
Experience designers, Mather & Co, have orchestrated a remarkable collaboration with ITV to unveil the new Coronation Street Experience, a ...
The Leisure Media Company Ltd
The Leisure Media Company Ltd