The Leisure Media Company Ltd
The Leisure Media Company Ltd
The Leisure Media Company Ltd

Disney CEO Bob Iger: MyMagic+ testing a 'real success'

by Jak Phillips | 07 Feb 2014

Disney CEO Bob Iger has revealed the company’s highly-anticipated MyMagic+ programme helped Magic Kingdom theme park process an additional 3,000 guests per day when it was tested over the festive period.

The MyMagic+ programme – which aims to improve visitors’ Disney experience through features such as an updated FastPass+ and a MagicBand bracelet utilising radio-frequency identification (RFID) to serve as a room key, entry pass and payment option – had offered encouraging signs, Iger said during the company’s US first-quarter earnings call on Wednesday.

“What has been rolled out has been a real success both for the guest and for us,” said Iger.

“The biggest impact is being able to accommodate more people. This is just more efficient. Secondly, enabling guests to have a substantially better experience than they have had before, because they are doing more.”

He added that FastPass+ – which Disney plans to link to a mobile app – had proved more popular than the traditional FastPass system, with the increased uptake helping to boost capacity.

For the first quarter – which ran from 1 October 2013 to 31 December in the US – revenue for Disney’s Parks and Resorts division grew six per cent, to $3.6bn (€2.7bn, £2.2bn) while operating income rose 16 per cent, to $671m (€495m, £411m).

Increased spending at US theme parks was the main driver of growth, with per capita spending in Disney parks up 8 per cent.

Disney CEO Bob Iger has revealed the company’s highly-anticipated MyMagic+ programme helped Magic Kingdom theme park process an additional 3,000 guests per day when it was tested over the festive period. The MyMagic+ programme – which aims to improve visitors’ Disney experience through features such as an updated FastPass+ and a MagicBand bracelet utilising radio-frequency identification (RFID) to serve as a room key, entry pass and payment option – had
HOT,TAW,PHR,TEC
The success of MyMagic+ testing at Magic Kingdom helped revenue for Disney’s Parks and Resorts division grow six per cent
More news
News stories: 1 - 30 of 7783     
 
 
 
News stories: 1 - 30 of 7783     
 
 
 
company profile
Company profile: Global Project & Spa Advisory
We focus as much on profitability as we do on customer experience, in the definition of global wellness services. Daily wellness is a trend we support. We define personalised services, integrating health prevention and all experiences that enhance the sustainability of one’s wellbeing.
Try cladmag for free!
Sign up with CLAD to receive our regular ezine, instant news alerts, free digital subscriptions to CLADweek, CLADmag and CLADbook and to request a free sample of the next issue of CLADmag.
sign up
features
Charpente Concept created the wooden structure, which was lifted into place in year two of the build
"Heat and oxygen levels are adjusted by sensors in response to the number of people inside and their body temperature"

Designing a climbers’ refuge on Mont Blanc was anything but straightforward, but for Groupe H’s Nikolai Bersenev the challenges were what made the project so memorable

The Han Show Theatre
Ray Winkler (left) and Cristina Garcia (right)
"Mark definitely wasn’t a minimal architect – his designs were outrageous, big, splashy, noisy and extravagant"

The Wuhan Movie Theme Park and Han Show Theatre

The two firms collaborated on the design of the Dubai World Expo 2020 bid master plan
Bill HellmuthCEO, HOK Sport + Recreation +, Entertainment
"It’s a great time to be back in sports – it’s a piece of our practice we’ve sorely missed"

HOK re-enters the sports market

Catalogue Gallery
Click on a catalogue to view it online
To advertise in our catalogue gallery: call +44(0)1462 431385
features
The Loop ‘mechanical poetry’ installation at Montreal’s Place des Festivals
"A vast yet understated investment in cultural institutions and tourist infrastructure is taking place without lavish budgets, starchitects or international fanfare"

The amazing projects transforming Canada’s second city

Earthy colours are used in the Clay Pool Cottages
"Looking back, local people knew how to live among the forest, using knowledge and resources to benefit their wellbeing"

Phuket’s entrepreneurial Somnam family decided they wanted to create a resort with a difference for the island Keemala was the result

Meis and Sharapova are designing training facilities for operators in the hospitality sector
Meis has helped design some of the world’s most successful stadiums
"It’s one of the tragedies of the US that so many of our stadiums get replaced after 20 years"

The Everton and AS Roma stadium architect talks through the challenges and rewards of sports facility design

features
Finn Norkjaer
"The Tirpitz Museum is very special. We have created a very clean and simple building, and we’ve been very honest with the materials."

On the Tirpitz Museum and his love of music

The resort has been designed to highlight the beautiful surroundings
"True luxury is about preserving the soul of an incredible destination"

KimMegsonvisitstheaward-winning ChabléYucatánResort&Spa

Profile: Caroline Bos
Bos studied history of art in London and urban and regional planning at the University of Utrecht, Netherlands
"I like art that is against the mainstream, slightly off, with a twist"

UNStudio’s co-founder on the unexpected challenges of designing Australia’s tallest skyscraper

cladkit product news
Alberto Apostoli designs tech-forward Wellness Therapy furniture collection for Varaschin
The furniture collection draws on absolute geometries, pure lines, neutral colours and strong references to nature
Megan Whitby
Furniture manufacturer Varaschin has unveiled the new Wellness Therapy range, designed by Italian spa and wellness architect and designer Alberto ...
Siminetti unveils iridescent decorative panelling range inspired by plants
The Clematis design
Megan Whitby
The Botanicals is Siminetti’s newest Mother of Pearl decorative panelling collection, inspired by the distinctive patterns found in botany and ...
Eden project uses drones to spell out climate change warning
Magali Robathan
Almost 300 drones were used to signal an environmental message above the Eden Project’s biomes, during the UN Climate Change ...
cladkit product news
Alberto Apostoli and Newform collaborate to launch the A.Zeta showerhead
The showerhead offers two modes; rainfall or waterfall
Megan Whitby
Italian architect Alberto Apostoli has renewed his partnership with Newform – an Italian wellness company – and designed A.Zeta. A.Zeta ...
Mather & Co and ITV unite to create Coronation Street Experience
Mather & Co has transformed the visitor centre into the ultimate haven for ardent Coronation Street viewers
Magali Robathan
Experience designers, Mather & Co, have orchestrated a remarkable collaboration with ITV to unveil the new Coronation Street Experience, a ...
Jaffe Holden helps bring Academy Museum of Motion Pictures alive
Jaffe Holden provided architectural acoustics for the Academy Museum
Magali Robathan
Acoustical consulting firm Jaffe Holden provided architectural acoustics and audio/video design services for the recently opened Academy Museum of Motion ...
cladkit product news
Koto Design introduces wood-fired hot tub
Koto is known for crafting modular, energy-neutral cabins and homes
Katie Barnes
A striking wood-fired hot tub has been unveiled by Koto, an architecture and design studio which has a passion for ...
Codelocks develops new glass door smart lock
The new lock model allows facilities and building managers to create and manage access via an app or online portal
Megan Whitby
Codelocks has launched its first glass door smart lock to bring intelligent access control to modern spa, leisure, fitness and ...
Eco Resort Network conference to convene in Mauritius this May
The event will be hosted in the Mauritius in 2024
Megan Whitby
Hospitality industry event Eco Resort Network is set to take place at the Ravenala Attitude Hotel, Turtle Bay, Mauritius, from ...
x
Sign up with CLAD for regular news updates
The Leisure Media Company Ltd
The Leisure Media Company Ltd